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| You can contact us for advice on 0161 764 2046 and to check on stock but your always safest to order online | About Us We have been trading from our shop on at 63/67 Bolton Road, Bury, BL8 2AB for over 25 years and we have provided this website purely to provide a clear shop window for Breasley products. |
Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.
We accept Visa, Mastercard and debit cards, we do not accept American Express cards. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
A contract is not formed and we have not accepted your order until we have debited your payment card even though you may have recieved an order confirmation
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
Shipping And Handling DELIVERY DETAILS ON BREASLEY MATTRESSES
All deliveries to England, Wales and the Scottish Lowlands, which goes as far as Dundee. Also postcodes AB1 to AB16, AB21 to AB25 AB30, AB39, PA1 to PA19 and PH1 to PH3 are included in the prices on our site.
Delivery charges apply for the Highlands and Northern Ireland postcodes AB31 to AB38, AB40 to AB56, IV1 to IV28, IV30 to IV32, IV36 to IV40, IV52 to IV 54, IV63, KW1 to KW14, PA21 to PA38, PH4 to PH41, PH49, PH50 and BT of £20.00 PER ITEM
R.O.I. and most UK Islands postcodes HS, IV41 to IV49, IV51, IV55, IV56, Ka27, KA28, KW15 to KW17, PA20, PA41 to PA49, PA60 to PA78, PH42 to PH44, ZE, Isle of Man and Channel Islands please add £25.00 PER ITEM. Isle of Wight and Scilly isles £4.50 surcharge.
We use an overnight service, which gets the package to you within 24 hours of dispatch except at weekends for the most areas, and the extra charge areas can take a day or two longer.
We do require a signature on delivery and tether goods will not be left without a signature so if you will not be available to accept delivery please let us know then we can send it at a time when you will be.
Delivery is to your door and most able bodied people can carry one of these mattresses but if you do find them heavy to move please don't strain yourself, get a friend to assist you.
On delivery please inspect the package and if it looks badly damaged do not sign for it and reject it.
Please do not use anything sharp to unpack these mattresses as you might damage them and in any event they have been packed in such away as to allow you to unpack them without the need of knives and scissors.
DELIVERY UPGRADES
AM delivery £12.00
PM delivery £12.00
Evening delivery £19.00 Evening is 5pm - 8pm Not available in all areas
Saturday AM delivery £25.00
DELIVERY DETAILS FOR PILLOWS AND AIRBAGS
We usually have all theses products in stock and send them the same day that we receive the order except at weekends. We use Royal Mail 1st class and you should expect delivery within 2 or 3 days.
IMPORTANT
Please note that on items that require a signature on delivery we always contact you before dispatch to make sure someone will be available to accept the goods, if the goods arrive and nobody is available and the goods have to be redelivered we do reserve the right to charge for any additional expense incurred by ourselves.
The delivery firm we use has a success rate of around 98.6% for deliveries on time however we cannot be held responsible for any loss should a product be delayed for any reason, and we would always urge that if you are going to dispose of a current mattress not to do so until the new one has arrived. |
| Delivery Schedule We keep many of the popular models and sizes of Breasley mattresses in stock however there are so many sizes and options it is impossible to stock them all. In practice an y Breasley item we order before 11 am Monday is delivered to us Thursday and usually we can dispatch it intime for Friday if that is what you require.. Most products arrive within a couple of working days but our basic policy is to get the product to you as quickly as possible, keep you fully informed at all times and not to take any money until the goods are ready for dispatch. |
| Back Orders If your item is not in stock, we will back order for you. You will always be contacted with the option to cancel your order if you would rather not wait. |
| Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free. |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
Guarantee All the products we supply are quality branded products and the prices quoted include V.A.T. at the standard rate.
All our products come complete with a manufacturers warranty, (details available on request). The warranty registration card (where applicable) should be completed and sent back to the manufacturer to register the date of purchase.
All purchases from Brandbury Limited are covered under the 1979 Sale of Goods Act.
Manufacturers do from time to time change the specifications of their products and the goods that we supply are usually of the very latest specification due to the quick turnaround of our stock, if you are replacing something or comparing a product please make sure that it is the latest specification that you are comparing it to.
All information supplied on this website is given in good faith and as accurate as possible, this does not affect your statutory rights as a consumer.
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Reaching Us If you need to reach us, please email us using the link on the store page and that email address is info@orthobed.co.uk , alternatively, you can call on 0161 764 2046 or write to us at 63/67 Bolton Road Bury BL8 2AB]
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Privacy Policy Brandbury Limited do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes |
Returns Policy Defective items:
You can always return products if they are defective. Please note: we only accept returns of products that have been opened if they are defective.Should you find your products to be defective please fill in our Replacement Request Form within 48 hours of receipt of faulty goods.
If an item is defective we will pay any pre agreed fees for inspection, uplift and re delivery if required however if the items prove not to be defective then you shall be liable for those costs.
Any fees incurred due to delivery beyond the bounds of the mainland UK will have to be the sole responsibility of the purchaser.
Any delivery charges on products over 12 months old will be the responsibility of the customer.
Delivery Charges:
If you are returning an item on delivery because of an error on our part or because it is defective we will be happy to change the product for the correct item or replace it with an exchange item, with no extra delivery charges being incurred. Otherwise you will be responsible for delivery charges and costs of any other services provided to you in connection with your purchase.
Cancellations:
Brandbury Limited adhere to the U.K.'s distance selling regulations 2000. However, we regret that we cannot accept returns of the following:
Divan bases, pillows and mattresses and mattress toppers.
Products that have been made to a bespoke size or personalised type and because of that cannot be sent on approval.
The above products will be exempt from the statutory 7 day cooling of period where the products have been unsealed, and your right to cancel will have ended for reasons of health and hygiene as the product will be deemed to have be used.
All our products do have free delivery if you are buying from us however if you wish to return something because you have changed your mind you will be liable for any delivery and return costs involved.
Your statutory rights are not affected.
To cancel this contract, please contact us on 0161 764 2046 with all relevant order information to hand. If the order has not been dispatched you will incur no costs but if we have already dispatched the goods you will be liable for the delivery and return costs we incur. Please package the relevent product securely and send it to us so that we receive it within seven working days of the date the product was delivered to you. The return address is: Dreamtyme 63/67 Bolton Road, Bury BL8 2AB.
Please note that you will be responsible for the costs of returning the goods to us, we may arrange for collection of the product from your residence at your cost. You should be aware that once we begin the collection process, you will not be able to cancel any contract you have with us for services carried out by us. As soon as we receive notice of your cancellation of this order, we will refund the relevant part of the purchase price of the product within 28days.
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm |
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